Frequently asked questions

Usually one-year-warranty is offered directly from the manufacturer for most of the machines sold, effective from the delivery date according to the serial number engraved on each machine. Electric components are not included in the warranty.

We will work assiduously with you to evaluate different technology options. Often, we can even help you with a low- or no-cost trial where we install a potential solution on one of your lines so you can evaluate the real-world ROI in the field before making any actual commitment.

We do our absolute best to ship consumables within 1 business day. Sometimes delays in materials affect this, but we communicate expected ship dates at time of order confirmation and throughout the time until your order is shipped.

Many factors determine the best packaging technology for a given application. Packaging loose food is different from vacuum sealing fresh fish or dairy products.

We have solutions for all applications and can advise on the best machine for your particular

Similarly, there are many factors that determine the best printing technology for a given application from the size of the text and number of lines of information to the type of substrate and the speed as it passes the printer.

We have solutions for all applications and can advise on the best machine for your particular purposes.

Yes! Emasal provides both installation and ongoing technical service support for all of the products we sell in each one of the countries that we serve.